Cancellation policy

Withdrawal/Cancellation of the registration

If you cannot attend the event, you have the possibility to cancel your registration without losing the registration fee UNTIL 2nd March 2020. In this case, the registration fee will be transferred back to your bank account – minus handling fee.

Or, it can be credited to your BSI account – on request only until 14th February 2020!

From 15th February 2020, the registration fee will be automatically credited to your account (until 2nd March 2020), reimbursement will be no longer available.

The credit on your account can be used until Dec 31 of the next year following the year of cancellation as a registration fee for our upcoming events.

However, there are 4 deadlines for canceling your registration with different handling fees below:

DEADLINES FOR CANCELLATION
HANDLING FEE
MODES OF REFUND
UNTIL 01 DECEMBER 2019
10%
Reimbursement to registrant’s bank account or crediting to registrant’s BSI account on request
UNTIL 14 JANUARY 2020
15%
Reimbursement to registrant’s bank account or crediting to registrant’s BSI account on request
UNTIL 14 FEBRUARY 2020
25%
Reimbursement to registrant’s bank account or crediting to registrant’s BSI account on request
UNTIL 2 MARCH 2020
30%
crediting to registrant’s BSI account

 

The withdrawal/cancellation can be accepted only by sending an e-mail to the [email protected] address. Please do not forget to write us your bank account number.
The last day to get your registration fee reimbursed – if you send us your cancellation via e-mail – is 14th February 2020. 

Modification of the distance on an event

 

If you have already registered for the event but you would like to modify the distance to a shorter or longer one, you can withdraw your registration via e-mail: [email protected] and our colleagues will do their best to help you as soon as possible.